SAP SuccessFactors vs UKG Pro

A detailed comparison of SAP SuccessFactors and UKG Pro. See how they stack up on features, pricing, and user ratings.

At a Glance

SAP SuccessFactors UKG Pro
Rating 3.9/5 4.2/5
Starting Price N/A N/A
Free Trial No No
Free Plan No No
Features 9 9
Best For Enterprise Enterprise

SAP SuccessFactors

Enterprise HCM suite from SAP covering core HR, payroll, talent management, learning, and workforce analytics for global organisations.

Rating 3.9/5
Best for Enterprise
Free trial No
Free plan No
Visit SAP SuccessFactors →

UKG Pro

Enterprise HCM suite from UKG covering HR, payroll, talent, workforce management, and people analytics for large US-based organisations.

Rating 4.2/5
Best for Enterprise
Free trial No
Free plan No
Visit UKG Pro →

Feature Comparison

Feature SAP SuccessFactors UKG Pro
Workflow Automation
Reporting Dashboard
EEO/OFCCP Compliance
GDPR Compliance
API Access
HRIS Integration
Slack Integration
Zapier Integration
Mobile App

Pricing Comparison

SAP SuccessFactors

Enterprise Custom

UKG Pro

Custom Custom

Integrations

Both tools integrate with

ADP Azure AD DocuSign LinkedIn Microsoft 365 Microsoft Teams Okta Outlook Outlook Calendar Slack

Only SAP SuccessFactors

Concur Google Calendar Google Workspace Salesforce

Only UKG Pro

QuickBooks

Pros & Cons

SAP SuccessFactors

Pros

  • +Comprehensive global coverage with payroll in 40+ countries
  • +Deep integration with SAP ERP and S/4HANA for existing SAP customers
  • +Strong compliance and regulatory support for multinational organisations
  • +Mature talent management modules (learning, performance, succession)

Cons

  • -User interface feels dated compared to modern HR platforms
  • -Implementation is complex and typically requires SAP consulting partners
  • -Module integration can be inconsistent (legacy acquisitions)
  • -High total cost of ownership when including implementation and maintenance

UKG Pro

Pros

  • +Exceptional US payroll processing with deep tax engine
  • +Industry-leading workforce management (inherited from Kronos)
  • +Strong employee experience focus with Great Place to Work integration
  • +Comprehensive benefits administration for US organisations

Cons

  • -Primarily US-focused — limited global payroll capabilities
  • -Custom pricing with no published rates
  • -Two product lines (UKG Pro and UKG Ready) can create confusion
  • -User interface varies between modules due to merger heritage

Which Should You Choose?

Choose SAP SuccessFactors if:

  • • Your company is Enterprise size
  • • Comprehensive global coverage with payroll in 40+ countries
Visit SAP SuccessFactors

Choose UKG Pro if:

  • • Your company is Enterprise size
  • • Higher user ratings matter to you (4.2 vs 3.9)
  • • Exceptional US payroll processing with deep tax engine
Visit UKG Pro

How we evaluate tools

Our ratings combine verified user reviews from G2 and Capterra with hands-on feature analysis. Pricing is checked against official sources. We may earn a commission through affiliate links, but this never influences our rankings or recommendations. Read our full methodology.