Gem vs KrispCall
A detailed comparison of Gem and KrispCall. See how they stack up on features, pricing, and user ratings.
At a Glance
| Gem | KrispCall | |
|---|---|---|
| Rating | 4.6/5 | 4.4/5 |
| Starting Price | N/A | $12/mo |
| Free Trial | Yes | No |
| Free Plan | No | No |
| Features | 16 | 10 |
| Best For | Mid-Market | SMB |
Key Differences
Gem and KrispCall share 4 features. Gem has 8+ unique features.KrispCall has 6+ unique features.
Only in Gem
- AI Candidate Matching
- Workflow Automation
- DEI Analytics
- Source Analytics
- Time-to-Hire Tracking
- GDPR Compliance
- Candidate Pipeline
- HRIS Integration
Only in KrispCall
- Mobile App
- CRM Integration
- Call Recording
- IVR / Phone Trees
- Power Dialer
- Virtual Phone Numbers
Gem
Talent engagement platform combining sourcing CRM, outreach automation, and pipeline analytics, providing end-to-end visibility into recruiting performance and team productivity.
KrispCall
Cloud business phone system with virtual numbers in 100+ countries, power dialer, IVR, AI transcription, and CRM integrations for recruiting and sales teams.
Feature Comparison
| Feature | Gem | KrispCall |
|---|---|---|
| AI Candidate Matching | ||
| Workflow Automation | ||
| DEI Analytics | ||
| Reporting Dashboard | ||
| Source Analytics | ||
| Time-to-Hire Tracking | ||
| Bulk Messaging | ||
| Email Templates | ||
| GDPR Compliance | ||
| Candidate Pipeline | ||
| API Access | ||
| HRIS Integration | ||
| Employer Branding | ||
| Boolean Search | ||
| Chrome Extension | ||
| LinkedIn Integration | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| IVR / Phone Trees | ||
| Power Dialer | ||
| Virtual Phone Numbers |
Pricing Comparison
Gem
KrispCall
Integrations
Both tools integrate with
Only Gem
Only KrispCall
Pros & Cons
Gem
Pros
- +Best-in-class CRM for sourcing and nurturing
- +Deep email sequencing and tracking
- +Strong analytics on talent pipeline
- +Excellent Greenhouse and other ATS integrations
Cons
- -Expensive — enterprise pricing only
- -Not a standalone ATS — requires integration
- -Learning curve for full platform utilisation
- -Overkill for small recruiting teams
KrispCall
Pros
- +Virtual phone numbers available in 100+ countries at competitive rates
- +Power dialer and call recording built in for outbound recruiting workflows
- +51+ native integrations including HubSpot, Salesforce, Pipedrive, and Slack
- +AI transcription and call summaries reduce manual note-taking for recruiters
Cons
- -Mobile app is less polished and responsive than the desktop/web experience
- -Some users report occasional call quality issues and dropped calls
- -Number porting process can be slow (3+ days reported in reviews)
- -Analytics and reporting are basic compared to enterprise-grade phone systems
Which Should You Choose?
Choose Gem if:
- • Your company is Mid-Market size
- • You want to try before committing (free trial available)
- • Higher user ratings matter to you (4.6 vs 4.4)
- • You need a more feature-rich solution (16 vs 10 features)
- • Best-in-class CRM for sourcing and nurturing
Choose KrispCall if:
- • Your company is SMB size
- • Virtual phone numbers available in 100+ countries at competitive rates
How we evaluate tools
Our ratings combine verified user reviews from G2 and Capterra with hands-on feature analysis. Pricing is checked against official sources. We may earn a commission through affiliate links, but this never influences our rankings or recommendations. Read our full methodology.